Privacy Policy Overview
Your privacy matters—learn how we use and safeguard your information
Information We Collect
We collect personal information only when you provide it through our site forms or direct correspondence. This includes name, email address, and any manuscript files you choose to submit. Your privacy is always a top priority for us.
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→Contact details you enter on our forms
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→Manuscript files (if provided)
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→Feedback requests and communication logs
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→Analytics on how you use our website
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→Technical data such as browser type and IP address
We only collect data necessary to deliver our services, improve your experience, and respond to inquiries. Your data is kept secure and never sold to third parties.
How We Use Your Data
Personal information helps us provide feedback, respond to queries, and improve our story analysis offerings. We use your data to personalize our communication and ensure each review is tailored for you.
Technical and usage data is used to enhance site functionality, diagnose issues, and ensure a safe browsing environment. We may use aggregated data for service improvement, but this data is anonymized and cannot identify individuals.
Your Privacy Rights
You are entitled to access, correct, or delete your personal information. Requests can be made using our contact form, and we respond promptly to ensure your data is accurate and handled responsibly.
Right of Access
Request a copy of your personal information.
Right to Correct
Update or fix your information as needed.
Right to Erasure
Ask us to remove your data from our records.
Right to Data Portability
Receive your data in a portable format upon request.
Data Sharing Policy
Your personal data will not be shared unless required by Canadian law or to protect our rights and services.
Some third-party tools we use (like web analytics) may access anonymized data for technical support, strictly under confidentiality agreements.
How We Protect Data
We use secure server infrastructure, encryption, and regular reviews to ensure your information remains safe on our site.
Team members only access personal data when necessary to fulfill service requests or customer support.
Contacting Our Privacy Team
Address: 150 9th Avenue SW, Calgary, AB T2P 3H9 Canada
Phone: +1 (850) 782-5677
Email: content@pyloravique.com